FAQ’s

Do I need to register for an account?

Customers have the option to create an account upon finishing the checkout process. This is a onetime process once completed you will be able to enjoy the following benefits:

  • Express Checkouts
  • Save items in your shopping cart for later visits
  • Edit Billing & Shipping information
  • Personal Account Profile

Registering/Logging In

  • To create a new account, an order must be completed. Returning customers can log in at the Log-In tab at the top of the page.

Logging Out

  • Once you have finished with our store, you can log out at the top of the page. By doing this you’re closing your session and all your personal information is securely hidden.
Is your website secure?

DEMMAND APPAREL CO takes website security seriously. We use the latest industry standard SSL encryption to protect your personal information.

How do I place an order?

• Go to the SHOP section & browse through selection of available products
• Add & manage desired items into your cart
• Proceed to checkout and fill out the form before your screen
• Once your orders are received, settle your payment
• Take a picture of the deposit slip which will serve as your proof of payment & send it over at our email (order.demmand@gmail.com)
• Wait for an email confirmation from our online sales rep and your orders will be shipped right away

I ordered online, how or where do I pay?

Once you have successfully placed your orders, you may settle your payments via:

  • BANK DEPOSIT (BPI Savings and Security Bank)
  • Credit/Debit card payment
  • GCash
  • PayPal
What is your privacy policy?

DEMMAND APPAREL CO does not share any of your information to third parties. Your shipping address may be shared with courier services (LBC, JRS, etc.) for shipping purposes. Your credit card information is used only through our secure credit card processor for your payment, and is not stored.

What courier do you use when shipping items within the country?

DEMMAND APPAREL CO uses LBC for transactions within Metro Manila and within Provincial areas

How much is the shipping fee?

The shipping fee will depend on your location and quantity of your order(s).
for the minimum purchase and cost, it will be priced PHP150.00 if the shipping address is within Metro Manila and PHP220.00 for provincial areas or areas outside Metro Manila
For costing and concerns, you may contact us directly at orders.demmand@gmail.com

How many days will it take to receive my order(s)?

You can expect to have your orders after 5-7 working days from the date of receiving your email confirmation.

You may track your orders through the email confirmation that will be sent to you.
(note: your orders may take longer than expected come peak season)

I still haven’t received my shipment. What do I do with this?

Once the orders are shipped out. What we can do is help you guys track your parcels and monitor its current location – but with regards to the date on when you’ll receive the items ordered is already out of our control. For this matter, you can verify and ask for a follow-up of the parcel with the courier chosen.

Where's the size chart?

Click on the particular shirt or jacket/hoodie you want and before you hit the ‘add to cart’ button, notice that there is a box on the right size which indicates ‘size chart’ and you may view the dimensions of the said piece there

Do you guys accept international orders?

As of now we are not accepting orders outside the Philippines. But we are planning to expand our reach soon.

Are there other stores that carry DEMMAND APPAREL CO products?

Here is the list of our official resellers:

How do I contact you guys?

online sales concerns – 0921 8449 381
flagship store – TBA

Why is the shirt/size I want not shown/available in the website?

If a size or specific design/item is not included means it is already unavailable but there is a possibility of its reappearance in our website. Otherwise, there is also a big chance that we still have those in stock at the events. Come visit us!

We have a school project/business proposal. Can we schedule an appointment?

It will depend on our availability, please do email us first at demmand@gmail.com

Can I get free stickers?

Whenever you make a purchase of DEMMAND APPAREL CO products either online or in events, you will receive a free sticker.

I want to work with the team. How do I join?

Wait for further notice. We’ll make sure you guys know when we need extra hands. If you think you have effective plans of action and efficient suggestions, let us know by sending us an email over at demmandapparel@gmail.com